Installing BackupBuddy

Check out BackupBuddy Multisite (BETA) - Installation for information on how to install and activate BackupBuddy on a multisite.  

BackupBuddy can be uploaded, activated and used just like any other WordPress plugin. 

Upload BackupBuddy

You can upload BackupBuddy on any (non-Multisite) site just like any other plugin.

  • (Preferred) You can use the WordPress --> Plugins --> Add New --> Upload feature to upload the zip file.
    • Note: This is the preferred method as WordPress handles the process for you.  If there are problems during the installation WordPress will back out gracefully and should provide information that will help you determine the cause of the problem.
  • You can unzip the BackupBuddy zip file on your computer and then upload the BackupBuddy folder via FTP to your wp-content/plugins directory.
    • Note: This method can be used if you have a problem with the preferred method. Be sure to pay particular attention to the upload logs from your desktop FTP client (check in the client help for details of how to enable/find the logs) to make sure there are no problems.  FTP uploads every file individually and, if it can, will continue with further files even if it encounters a problem with a file.  It may not always make it obvious that a problem was encountered so it is possible to end up with an incomplete installation unless you are careful (this applies to any plugin/theme installed this way).
  • You can use cPanel to upload the plugin to wp-content/plugins directory and then extract it.

Activate BackupBuddy

  • You can activate BackupBuddy like any other plugin.
    • Visit your WordPress --> Plugins area.
    • Click the Activate button below BackupBuddy.


BackupBuddy is now installed and ready to use on your Standalone site. Congratulations!

Getting an "Are you sure you want to do this error?" error when trying to install/activate BackupBuddy

That error usually occurs when WordPress checks for a Nonce in an admin URL and the check fails.

Unfortunately, why it's happening on your specific install is difficult to determine as WordPress messages are sometimes quite ambiguous (as in this instance). It might be because it's on a local server, or possibly because of a theme or plugin. Or just some WordPress and/or other server configuration as the installation of plugins within WordPress is a WordPress construct.

The best thing is to try a different browser and deactivate all plugins and activate a default theme like TwentySeventeen. Then try installing BackupBuddy.

If you're still having issues after that, you may want to try and re-install the plugin manually via FTP/SFTP or some similar host provided File Manager.

1) Download the latest version from your iThemes member's panel,
2) Deactivate the current version, if possible.
3) Extract/unzip the downloaded new version's .zip
4) Replace the backupbuddy folder found at /wp-content/plugins/ with the backupbuddy folder found in the extracted new version (usually with FTP/SFTP). It's best if you delete the entire existing plugin folder and its contents, then replace it with the new.
5) Reactivate BackupBuddy.
6) Make sure that the site is still licensed in WordPress' Settings -> iThemes Licensing page.

Video Tutorial

Have more questions? Submit a request
Powered by Zendesk