Instructions for how to license your iThemes plugin can be found here.
If you are still running into issues, go to this page and select 'I have a technical theme or plugin question' and our Support Team will respond as soon as possible. You can click here to see our Support Rules.
Support hours are 8 am – 5 pm Monday through Friday, Central Time (1 pm - 11 pm GMT). While support is only guaranteed during these times, our Help Center is open 24 hours daily to answer common troubleshooting questions. Check out the current iThemes local day and time